Hello from Patrick Webb
Hello, I have read all the posts and I will answer your questions and I will update you on what happend. First off, I was contacted by lenar about my posts, I chatted with some of the top guys in lenar to include Roger Powell of Oregon and Mazama Products, they in turn put me in touch with Rocky, the distributer in Tx. They wanted me to stay of the web and give them a chance to fix this problem. It has taken longer than expected. Rocky came from Tx to michigan to inspect this fourth tractor of mine, yes he did admit that the tractor had quality issue problems, and he agreed to replace this tractor with a new one, I agreed to pay for the cowl of this tractor (1500.00) total because I did crack it when I was moving cross ties. He did say that the oil seeping fromt he engine block, the three point hitch failure, the battery draining, the lens covers melting, the 4 wheel drive shifting mechanism, the slippage in the trans, the starter not working properly were definatly defects from the factory and we agreed to have it replaced. In the end when the deal was to materialize, I was hit with we will replace it for 5500.00 for the new lenar tractor model. That is not what we agreed on, we agreed on replacement for 1500.00 and I would stay off the net. Hello, please hit me with a gag order, I feel that this company just snookered me into being quiet for a yr so that they could do some restructuring of the sales market. As far as being banished, no, I have been here all the time, as far as abusing the tractor as some may think, I have 11 acres, most of which is pasture, I need a tractor to set fence posts with. I did not abuse any of the tractors. Here is a thought, the first one I bought develeped a rod knock as we were loading it on the trailer from the dealership. How did I abuse that one, I know how, I STARTED IT. The one that kept blowing the main hydualic hose, I later found out that the hose was underrated for the application from the manufacurer, not the dealer, who was to know this??? The third one breaking in half, the bell housings were defective and the loader wasnt installed correctly from the dealer, again not missuse. This fourth one, all I can say is design or dealer defects. What about the extended warranty of any mechanic, the warranty is accepted by alot of mechanics in my area, but only one will accept the lenar and that is because of my posts and communications through the manufacturer, but was decided by me and Rocky to just wait for the replacement. What do I want, I want what I paid for. A working machine without any headaches and the warranty. What would you want in my shoes and who would you want it from, a guy who empathizes with you or the manufacterer that promised it to you in the sale. As for a gag order, I want that too. I feel that in the court room, I will find justice, what jury will say I abused a tractor on a little 11 acre horse farm in just 200 hrs. I want the order because of the publicity it will bring to lenar. What am I going to do now, well there has to be a way to post pics, there has to be some newspaper that wants to publish this story, by the way, I did contact the Attorny Gen of Michigan and Oregon. This matter is being looked into. I do not want revenge, but I do not want other people to support a company that is not supporting its customers.
Patrick Webb